The rest of the keycaps work well, but the backspace key seems to be printed on the wrong mould. It is the same size as the enter key and doesn't fit on my azio keyboard. Even if it was the correct size, the stems are totally destroyed from what looks like injection molding defects, and can't be used anyway. Sent email to customer service and received no response.
Hi Yi Cai, your feedback is greatly appreciated. We’re sorry your experience with our Forest Slim Keycaps didn’t match your expectations. We will strive to do better.
Please feel free to reach out to email@example.com with any questions or concerns you may have and we will try to get back to you as soon as possible.
Thank you for bringing this to our attention.
I do like the Forest slim keycap set, and because there are almost no alternatives on the market(low profile and shine through), I am happy to have found them.
Quality-wise I am a Little underwhelmed. The caps sound quite a bit worse (on my ears) than my old pbt keycaps.
Shipping took longer than expected but that was due to issues out of the control of Azio. I really appreciated their quick responses to backer's questions and being proactive in keeping everyone in the loop in regards to production.